Reference

kuntogel Privacy Policy for Your Account Data

Your account details, DANA and QRIS records are handled under the kuntogel Privacy Policy so you can understand what we collect before opening an account.

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CONTACT ROUTES

Check Policy Help Through Account Support

A clear contact path matters when you want to ask about a Privacy Policy entry or the data connected with your account.

Account data questions Ask which account details we hold and why they are used.
Wallet record checks For DANA, OVO, GoPay or QRIS queries, provide the payment reference and date shown…
Correction requests Request a change through account support when your contact detail or device record is…
DATA PRACTICES

Explore How We Handle Your Data

We keep the Privacy Policy practical by linking each data use to an account action you recognise, such as phone verification, a sign-in attempt or a payment status check.

Account details

We use your submitted contact details to create and maintain the account path. Phone verification helps us confirm an access request, while your password remains yours and should not be shared with support.

Device signals

A browser or mobile device may send session, language and security signals when you sign in. These details help identify unusual account access and are handled under the Privacy Policy.

Cookie controls

Cookies can keep a sign-in session active and remember selected page settings. You may adjust cookie controls in your browser, though disabling some cookies can affect account access.

Account security

We limit account changes to the verified access path and do not ask for your wallet PIN through support. If a sign-in looks unusual, we may request an account check before proceeding.

Retention periods

We retain account, payment-reference and support records only for the period needed for the stated purpose, account safety or a legal duty. The period can differ by record type and local rule.

Privacy requests

You can ask us to explain, correct or remove eligible data through account support. Include the relevant account detail, and we will verify ownership before applying a permitted change.

Browse Privacy Policy Questions Before Joining

These Privacy Policy answers address the searches we hear most often from people preparing an account in Indonesia. If your question concerns a particular device, wallet reference or account step, use the support path described above so we can respond to the exact record.

It covers account details, phone verification, sign-in and device signals, cookies, payment references, support records, retention and requests to access, correct or remove eligible data.

Yes. The Privacy Policy covers references and status details linked to DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity, not your wallet PIN or banking password.

Phone verification helps confirm that an account access or account-change request comes from the account holder. We may use the result for account security and record the related event.

Cookies can remember a sign-in session and selected page settings. You can change browser cookie controls, but blocking required cookies may interrupt account access or cause settings to reset.

You can contact account support with the relevant phone number or record reference. After verifying ownership, we assess a copy or correction request under the applicable local rule.

Retention depends on the record type, account safety needs and legal duties. Payment references may be kept for the period needed to reconcile a wallet or bank status where local law permits.

Use the account support route and identify the Privacy Policy point or account record you mean. Access and deletion rights depend on local law, and we verify ownership before responding.

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